FREE SHIPPING OVER $75

FAQ

WHAT IS MUDGIRL? 

MUDGIRL is a less than 5 KM foot race, including 17+ obstacles to overcome. Whether alone or with a team, this course is committed to test cohesion, endurance and the good spirit of each participant.

No time limit. No obligation to go through every obstacle. You are here to have fun while creating a unique experience, no matter your level of training or athletic capability.

 

CAN YOU TELL US MORE ABOUT THE FUNDRAISER? 

This course is dedicated to women as we believe it is essential to take advantage of their influence in order to advance research and the fight against breast cancer. 

For every product sold, $1 will be donated to the Breast Cancer Foundation.

 

HOW CAN WE CONTACT YOU?

We can only be reached by email at info@sport-era.com. We will be more than happy to answer you as soon as possible. 

 

CAN WE BUY MERCHANDISE ON THE DAY OF THE EVENT? 

The MUDGIRL boutique will be at every single event, it will be our pleasure to guide you during your shopping.

If you have your eyes on an item that is on our online store, we suggest you purchase the product right away before it is sold out.

 

HOW LONG DOES IT TAKE TO RECEIVE OUR SHIPMENT? 

Depending on the type of delivery option you have selected, the delivery of the good can take between 4 to 10 days to arrive at your front steps. 

 

HOW MUCH ARE SHIPPING COSTS? 

Shipping costs are based on the location of the recipient.

Please take note that we offer free shipping on all orders over $75. Simply enter the promo code FREESHIPPING75 at check-out.

 

WHICH SIZE SHOULD I GET? 

Occasionally customers will be surprised by the sizing variation of our products. We strongly suggest you read the size chart in order to make sure you will be comfortable in your MUDGIRL apparel. 

 We invite you to leave a review after your purchase to share your opinion.

 

WHERE IS MY ORDER? 

Your tracking number is in your purchase confirmation email. Simply enter that number in the appropriate shipping service platform to track your order.

 

I RECEIVED DAMAGED MERCHANDISE, WHAT SHOULD I DO?

We assure you that all our products sold online are brand new and of quality. As well as our team makes sure to send you an unaltered product. 

 

However, we cannot control damages due to delivery. In this case, please contact us at info@sport-era.com with your order number and a photo of your damaged product. 

 

Our team will try to make up for this mishap as soon as possible!